- Supports up to 1500 users and up to 200 concurrent calls
- Zero configuration provisioning of Grandstream SIP endpoints
- Built-in Instant Messaging (IM), Audio Conferencing & Web Meetings platform that supports access from computers, mobile devices, and SIP endpoints
- Free Wave App allows easy voice & Instant Messaging (IM) communications using desktops, Web, and Android/ iOS devices
- API available for third-party integrations, including CRM and PMS platforms
- Advanced security protection with secure boot, unique certificate and random default password to protect calls and accounts
- Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router
- Automated NAT firewall traversal service facilitates secure remote connections
- Enhanced reliability with support for Hot Standby High-Availability and local dual deployment
- Supports Full-Band Opus voice codec, jitter resilience up to 50% packet loss
- Compatible with GDMS for cloud setup, management, and monitoring
- Based on Asterisk* version 16 open source telephony operating system
Specs:
Analog Telephone FXS Ports: None
PSTN Line FXO Ports: None
Network Interfaces: Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+
NAT Router: Yes (supports router mode and switch mode)
Peripheral Ports: 1*USB 3.0, 1*SD card interface
LED Indicators: None
LCD Display: 320×240 color LCD with touch screen for Shortcut Keys and Scroll Bar
Reset Switch: Yes, long press for factory reset and short press for reboot
Voice-over-Packet Capabilities: LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss
Voice and Fax Codecs: Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38
QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
API: Full API available for third-party platform and application integration
Telephony Operating System: Based on Asterisk version 16
DTMF Methods: In-band audio, RFC4733, and SIP INFO
Provisioning Protocol & Plug-and-Play: Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk
Network Protocols: TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN®
Disconnect Methods: Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect
Media Encryption: SRTP, TLS, HTTPS, SSH, 802.1X
Universal Power Supply: Input: 100 ~ 240VAC, 50/60Hz; Output: DC 12V, 1.5A
Dimensions: 270mm(L) x 175mm(W) x 36mm(H)
Weight: Unit Weight: 705g; Package Weight: 1131g
Temperature & Humidity: Operating: 32 – 113ºF / 0 ~ 45ºC, Humidity 10 – 90% (non-condensing)
Storage: 14 – 140ºF / -10 ~ 60ºC, Humidity 10 – 90% (non-condensing)
Mounting: Wall mount & Desktop
Multi-Language Support: -Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish
-Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese,
Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands
-Customizable language pack to support any other languages
Caller ID: Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
Polarity Reversal/Wink: Yes, with enable/disable option upon call establishment and termination
Call Center: Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/ workload, in-queue announcement
Customizable Auto Attendant: Up to 5 layers of IVR (Interactive Voice Response) in multiple languages
Maximum Call Capacity: Users: 250 Concurrent calls (G.711): 50 Max concurrent SRTP calls (G.711): 50
Maximum Attendees of Conference Bridges: 3 meeting rooms and up to 50 parties
Wave App: Free; Available for desktop (Windows 10+, Mac OS 10+), web (Firefox and Chrome Browsers) and mobile (Android & iOS), allows users to join UCM-hosted meetings, communicate with other users/solutions and make/receive calls using SIP accounts registered to a UCM6300 Audio series IP PBX
Call Features: Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice meeting, eventlist, feature codes, busy camp-on/ call completion, voice control
Firmware Upgrade: Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, It provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products
Compliance: FCC: Part 15 (CFR 47) Class B, Part 68 CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368.1, ES 203 021, ITU-T K.21 IC: ICES-003, CS-03 Part I Issue 9 RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2 Power adapter: UL 60950-1 or UL 62368-1
